Scenario: You can not login to VMware vCenter Server Appliance via Web interface (https://vCenterServer:5480) with root account, but you can login via CLI with SSH.
Solution: In this statement, check the VMware vCenter server by accessing the appliance via SSH and then going to Shell. You have to check the status of “applmgmt” service. If it is stopped, you can not login via Web interface of vCenter Appliance to manage it.
When you login to vCenter appliance via SSH, it is already saying to you that is service failed.
After login to the appliance, go to Shell by tping “Shell” and run the following command which shows the status of vCenter services:
root@vCenterServer [ ~ ]# service-control –status
The result of the command is stated below:
lwsmd pschealth vmafdd vmcad vmdird vmdnsd vmonapi vmware-analytics vmware-certificatemanagement vmware-cis-license vmware-cm vmware-content-library vmware-eam vmware-perfcharts vmware-pod vmware-postgres-archiver vmware-rhttpproxy vmware-sca vmware-sps vmware-statsmonitor vmware-sts-idmd vmware-stsd vmware-topologysvc vmware-updatemgr vmware-vapi-endpoint vmware-vmon vmware-vpostgres vmware-vpxd vmware-vpxd-svcs vmware-vsan-health vmware-vsm vsphere-client vsphere-ui
applmgmt vmcam vmware-imagebuilder vmware-mbcs vmware-netdumper vmware-rbd-watchdog vmware-vcha vsan-dps
Applymgmt service is down, let’s start it: “service-control –start ServisName”
root@vCenterServer [ ~ ]# service-control –start applmgmt
Operation not cancellable. Please wait for it to finish…
Performing start operation on service applmgmt…
Successfully started service applmgmt
And it is started. Now you can login to vCenter Appliance via Web.